Introduction
After a quantitatively manage organization, the next objective is an optimizing quantitatively managed organization. An organization that is constantly improving. CMMI level 5 process areas deal with this. Improvement, change, should be done (otherwise, the organization is left behind by others) but it should be managed with care, not to overwhelm the organization.
The first process area is Organizational Innovation and Deployment (OID). Its goals and practices represent a measured way of selecting and deploying improvements. The second process area is called Causal Analysis and Resolution (CAR) and aims at resolving the root causes of defects for ever.
The specific goals and practices for OID are:
SG 1 Select Improvements
SP 1.1 Collect and Analyze Improvement Proposals
SP 1.2 Identify and Analyze Innovations
SP 1.3 Pilot Improvements
SP 1.4 Select Improvements for Deployment
SG 2 Deploy ImprovementsSP 2.1 Manage the Deployment
SP 2.3 Plan the Deployment
SP 2.2 Measure Improvement Effects
and for CAR are:
SG 1 Determine Causes of Defects
SP 1.1 Select Defect Data for Analysis
SP 1.2 Analyze Causes
SG 2 Address Causes of DefectsSP 2.1 Implement the Action Proposals
SP 2.2 Evaluate the Effect of Changes
SP 2.3 Record Data
Observations
Both of these processes are designed to work in a quantitatively managed organization. CMMI states that if it isn’t quantitatively managed, it would work, but it wouldn’t be as effective. I wondered when I started reading the book if optimization wasn’t left for too late in CMMI. In one side, how would you optimize if you can’t measure? On the other, my experience with Agile is that optimization comes from the very first moments, at the standup and in the retrospective meetings where opportunities for improvement are detected. Of course all these optimizations are really subjective, as the improvement they provide can’t really be measured.
Another point that I wanted to make is that CMMI mentions that everyone should be empowered to propose optimizations. This goes very much in line with the lean approach to optimization.
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